Outsourcing your production abroad
When a part of your production is processed abroad, we call this outsourcing or 'Business Process Outsourcing (BPO)'. A reason for outsourcing may be that there is not enough knowledge or personnel in the Netherlands. Or to save costs, for example because labour costs are lower in another country What should you keep in mind when outsourcing?
On this page
- Check if your product is suitable for outsourcing
- Which products and services are suitable for outsourcing?
- Finding a production partner abroad
- Choose offshoring or nearshoring
- Check the reliability of your business partner
- Agreements and liability
- Check the rules on product safety
- Importing your products
- Useful tips
Check if your product is suitable for outsourcing
Does making your product require technical knowledge or a particular raw material? Check whether these are available in the country you want to move your work to.
Having products made in another country can be more difficult than in the Netherlands. For example, due to language and cultural differences.
Protecting your intellectual property (IP) may also be more difficult abroad. Sometimes you have to re-register your Dutch IP rights in the country where you want to do business. Especially in countries outside the European Union, different rules for protecting IP sometimes apply. Discuss how best to deal with this with a law firm that specialises in this. Also make sure that the law firm is knowledgeable about the laws of the specific country in which you want to do business.
Which products and services are suitable for outsourcing?
Some products or orders require a large number of personnel to carry out the work. This is a good opportunity for outsourcing. For example, having a large batch of clothes made.
When outsourcing services, you can think of call centers and IT support.
Your core activities are less suitable for outsourcing. These are activities that distinguish you in the market and make customers want to buy your particular product. For example, the design or pattern for clothes you have made.
Finding a production partner abroad
Are you in search of a production partner or supplier? You can search for a production partner or supplier via:
- the Enterprise Europe Network (EEN). You can quickly and easily make new international contacts through this professional network with 600 organisations in more than 600 countries.
- the advisors of the Netherlands Enterprise Agency (RVO). They will be happy to help you find a production partner abroad.
- the Centre for the Promotion of Imports from Developing Countries (CBI) can also help you make contacts.
Choose offshoring or nearshoring
You can have your production carried out nearby or far away. If you choose a production partner close by, for example in Eastern Europe, we call this ‘nearshoring’. Advantages of nearshoring are, for example, shorter delivery times and less language and cultural differences.
Do you outsource you production further away, for example in China? This is called ‘offshoring’. The wages in these countries are often even lower, which means you save more on labor costs. But other costs (such as transport costs) are often higher.
Check the reliability of your business partner
Always research the company you will be working with. This way you limit the risks. For example, check whether your business partner is registered in a foreign business register. Or have the company screened by a trade information agency.
Agreements and liability
Always make sure you lay down agreements in writing. For example, who is liable for any damage caused by a defect in your product? Do you share confidential data with your business partner? Then consider a confidentiality agreement.
Check the rules on product safety
If you have products made abroad and want to sell them in the EU, you will have to deal with laws and regulations around product safety. You must comply with general regulations and product requirements. And rules around safety, health, economy and environment.
Do you want to sell the products to consumers? And are the products not intended for eating or drinking? Then you must comply with EU product safety rules. What exactly you have to do for product safety and what you are responsible for depends on your role in the production chain.
Importing your products
Do you outsource your production outside of the EU and have the products imported into the Netherlands? You must file a declaration with Dutch Customs and pay import duties and VAT.
If there is a trade agreement between the EU and the country where you outsource your production, you may pay less or even no import duties. Within the EU there is free movement of goods. This means that you do not have to submit an import declaration to Dutch Customs, but, you do have to pay VAT.
Useful tips
- Get information about outsourcing from the advisors of the Netherlands Chamber of Commerce KVK, or Netherlands Enterprise Agency, RVO (in Dutch).
- Contact representatives of the foreign network: embassies, consulates, business support offices, innovation attachés and agricultural councils.
- Approach an advisor. Or take part in the Support International Business programme (SIB), the Ministry of Foreign Affairs.
Questions relating to this article?
Please contact the Netherlands Chamber of Commerce, KVK